Our Services

Welcome to the SAVE Program.

SAVE is an Employee Assistance Program designed to enhance the well-being, productivity and retention of employees in the workplace. We provide assessment and referral services for a variety of issues, both personal and job related. Employees of contracted companies and their family members are eligible for up to three counseling or consultation sessions per person, per issue through SAVE.

Your privacy is always protected.

All contacts with SAVE professionals are strictly confidential. Records are stored securely in accordance with state laws and HIPAA regulations. Information is never shared with your employer without your written permission, and will not become part of your personnel or medical records.

Resources for managers and supervisors

SAVE also assists human resource professionals and managers in supporting employees through personal and professional challenges thereby minimizing negative impacts in the workplace, as well as providing workplace trainings and critical incident debriefings.

HOW TO USE SAVE SERVICES

Call the SAVE offices at (805) 962-5387 to obtain a referral, request counseling, ask a legal question, or consult with a financial planner. Simply identify your employer to verify eligibility. You do not need authorization from your human resources director or your supervisor to use our program. Family members living with you are also entitled to SAVE services.

Most counseling services are provided in person. Legal and financial consultation is provided by phone. If SAVE professionals can’t help you directly, we will refer you to someone who can.

For more information about SAVE service delivery during COVID-19 safety orders, click here.

SAVE Counseling Services

Short-term counseling sessions are available to SAVE clients and to each of their family members. All counseling services are provided by professional counselors including marriage and family therapists, social workers, psychologists, and certified employee assistance professionals. If long-term counseling could be beneficial, we can refer you to a treatment provider covered by your health insurance.

If you aren’t sure what type of help you need, SAVE professionals can assess your situation and provide you with options. SAVE offers guidance and referral services for concerns such as, but not limited to:

Personal Concerns:

  • Managing stress
  • Coping with grief and loss
  • Dealing with chronic illness
  • Recognizing depression
  • Making difficult decisions
  • Drug or alcohol dependence
  • Dealing with relationship conflicts

Family Concerns:

  • Divorce or separation
  • Blended family adjustments
  • Parenting challenges
  • Caregiving stressors

SAVE Legal Guidance

Legal telephone consultation is available through SAVE. You can talk to a qualified, experienced attorney who will evaluate the problem and help you understand the choices available.

Legal consultation is available in the following areas:

  • Family Law: Divorce, Support, Paternity, Custody, and Visitation
  • Guardianship: Conservatorship, Temporary Restraining Order
  • Personal Injury: Property Damage, Auto, Medical, Malpractice
  • Criminal: Juvenile, DUI, Assault and Battery, Traffic Tickets
  • Drug-Related Offenses
  • Estate Planning: Probate, Wills, and Trusts
  • Immigration
  • Landlord/Tenant: Eviction, Deposit Issues
  • Defense: Personal Injury, Fraud
  • Financial: Bankruptcy, Collection, Garnishment, Credit
  • Small Claims
  • Property Law
  • Contracts: Real Estate, Foreclosures, Construction, Auto

SAVE Financial Guidance

Another SAVE benefit is access to financial experts. Whether it’s getting out of debt, saving for goals, or planning for retirement, the Balance Financial Fitness Program can help you achieve financial independence and security.

Call the SAVE Financial Helpline805-962-5387— between 9:00 am – 5:00 pm for a referral to a trained financial counselor.

For an overview of the financial services that can be provided, please visit the Balance Financial Fitness Program website.

SAVE Professional Growth

SAVE can assist you to grow professionally through group training and individual meetings. We can help you with teamwork, communication skills, getting along with co-workers, anger management, career transitions, and general workplace problems. You may seek professional growth services on your own, or a supervisor may refer you to SAVE.

Are you seeking to improve your work performance or develop professionally?

SAVE can help you to:

  • Improve interpersonal skills
  • Develop teamwork strategies
  • Manage anger in the workplace
  • Make workload adjustments
  • Handle workplace conflicts
  • Improve communication skills
  • Manage time effectively
  • Develop leadership skills
  • Build morale and productivity
  • Balance work and family
  • Manage change in the workplace
  • Develop assertiveness skills
  • Give effective performance appraisals

SAVE Mediation Services

Sometimes employees get stuck in unhealthy and unproductive workplace relationship dynamics.

SAVE’s certified mediator is here to help resolve long-standing issues and restore healthy relationships.

Mediation can improve workplace relationships by:

  • Offering employees the opportunity to address unresolved workplace issues.

  • Helping employees resolve problems before they escalate.

  • Resolving conflicts between employees before they negatively impact the company.

  • Giving employees a voice and an opportunity to be heard.

  • Reducing anger and hostility, and improving morale in the workplace.

  • Providing a venue for parties to make decisions.

Mediation is a dynamic, structured, and interactive process.  The mediator assists parties in resolving conflict by facilitating open conversation and managing the interaction between parties. All participants in mediation are encouraged to actively participate in the process. Mediation focuses on the needs, rights, and interests of both parties. The mediator uses a variety of skills to guide the process in a constructive manner and to help the parties find optimal solutions. The SAVE mediator facilitates open conversation and manages the interaction between parties.

SAVE Employee Trainings

SAVE offers employee trainings throughout the year on the following topics:

SAVE’s training offers participants an effective approach to reducing or eliminating the risk of violence in the workplace. The building blocks for developing an effective workplace violence prevention program include: management commitment and employee participation, teamwork, and recordkeeping and program evaluation. It focuses on assessing appropriate procedures for the workplace and addressing specific situations that may be challenging each workplace.

Compassion Fatigue symptoms are normal displays of chronic stress resulting from work related requirements to care for others in a variety of work environments. People most susceptible to compassion fatigue include therapists, nurses, midwives, personal support workers, correctional workers, ministers, physicians, psychologists, and social workers. SAVE’s training helps participants to identify, manage and prevent compassion fatigue. It assists with raising awareness and stimulating insight. It presents participants with resources and tools to overcome compassion fatigue in their professional and personal lives. Healing begins by employing such simple practices as regular exercise, healthy eating habits, enjoyable social activities, journaling, and restful sleep.

Creating an inclusive environment in the workplace can be a challenge. Fortunately, there are specific skills that can help us smooth workplace interactions and resolve issues that might come up, whether they involve ethnicity, age, gender, sexual orientation, disabilities or anything else that makes people feel different. Employees learn how to; overcome resistance, welcome newcomers, make small gestures of support and acceptance, look for opportunities to connect. These skills make it easier for everyone to be more open, more respectful in their behavior, and more willing to help others get the job done.

SAVE’s training on drug and alcohol awareness covers important information on how to recognize when someone in the workplace may be struggling with drug and/or alcohol use. It provides tools to assist with understanding the impact substance abuse has on the employer and how it can undermine the success of a company. It covers early intervention, documenting the problems of potential substance abuse, and preventative measures.

SAVE’s training on Managing and Preventing Workplace Bullying raises awareness about the impact of bullying in the workplace. It helps participants learn how to recognize bullying behavior, how to speak up for themselves and others, and how to advocate for workplace policies against bullying. It encourages a commitment to keeping the workplace free from bullying behavior.

Employers want workers to be responsible, ethical and team oriented, and to possess strong communication, interpersonal, and problem solving skills. Wrap up all of these skills together and you’ve got professionalism. SAVE’s training on professional work behavior builds awareness and offers skills on how to be your best Employers want workers to be responsible, ethical and team oriented, and to possess strong communication, interpersonal, and problem solving skills. Wrap up all of these skills together and you’ve got professionalism. SAVE’s training on professional work behavior builds awareness and offers skills on how to be your best professional self in the work environment.

Efficient time management is the key to getting the most out of your day. From managing email to juggling your time on multiple projects, SAVE’s time management training will help you reach your goals by learning how to budget your time wisely and effectively and help you rethink and reprioritize on a moment’s notice. SAVE’s time management training shows you best practices for prioritizing tasks, overcoming procrastination, improving your concentration, and dealing with frequent distractions.

SAVE’s stress management training offers participants the opportunity to understand the effects of stress and how to decrease the risk of having stress negatively impact their professional and personal lives. It offers tools such as relaxation and stretching exercises and discusses the role that positive thinking has in managing stress. It increases knowledge and awareness about the brain/body response to stress and how it can be both supportive at times and detrimental to job performance if not managed. Common sources of workplace stress are discussed.

Communication is an essential component to the success of your workplace. Conflicts, misunderstandings, and criticism can all affect the way your employees interact with each other. Whether you want your employees to learn how to listen to each other better or just get past their differences so they can get their jobs done, SAVE offers communication skills designed to help you and your employees communicate more effectively. This training is designed to improve teamwork and smooth over those “people problems” that can otherwise add stress and interfere with your team members’ ability to do their best work.

Sexual Harassment and Bullying Prevention Training

SAVE offers the California mandated AB-1825 training on Sexual Harassment and Bullying Prevention on a quarterly basis. California law requires employers with five or more employees (including seasonal and temporary employees) to provide sexual harassment training every two years:

  • within six months of new employees assuming their position (and once every two years thereafter)
  • with a two-hour training for all supervisors;
  • and a one-hour training for all nonsupervisory employees.

SAVE’s Sexual Harassment and Bullying Prevention Training is an interactive, 2-hour training that meets the legal requirements of California AB1343.

This training includes the addition of “abusive conduct/bullying” education as legally required under California AB2053.

 

Critical Incident Stress Debriefings

Critical Incident Stress Debriefing is a process designed to help employees manage their emotions in the aftermath of a traumatic event. CISD helps to mitigate the impact of the event so that employees can maintain their emotional and psychological well-being and return to work with fewer long-lasting effects. It also provides the opportunity for assessment and identification of individuals who may require more long-term professional assistance after the debriefing.

 

A Critical Incident Stress Debriefing is a group meeting in which participants have an opportunity to talk about and process the event. In addition, they are provided with coping strategies for how to manage stress and take care of themselves and each other. Studies show that when employees are provided with the opportunity to express their feelings and learn self-care strategies, they are better able to return to their normal functioning at work.

Incidents for which SAVE has provided Critical Incident Stress Debriefings include:

  • Bank Robberies
  • Death of an Employee
  • Death of a Family Member
  • Accident in the Workplace
  • Violence in the Workplace
  • Serious Illness of an Employee
  • Structure Fires
  • Incidences of Domestic Violence
  • Plane Crashes
  • Natural Disasters
  • Pandemic – COVID-19

SAVE Employee Assistance Program
A program of the Council on Alcoholism and Drug Abuse

PO Box 28
Santa Barbara, CA 93101
www.cadasb.org

For more information about SAVE, or to get a quote on any of our services or trainings, please contact:

Victoria Rightmire
SAVE Program Director
email: vrightmire@cadasb.org
805.962.5387